Jem
User
Yeah its that time of year again. Time is almost here for the Neverendless celebrations. Get your calendars out!
This year we will be having the Anniversary from Friday July 10th until Sunday July 12th. As always there will be events in and out of game to help celebrate. We will be announcing a schedule closer to the date with times and events so you can plan to be available to participate in your favorite events.
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To prepare your characters to participate, if you have not played your accounts recently and your characters have customs, you will need to reclaim your custom items as we are now using a new custom system. You can find out more about reclaiming your items in the new system by reading the guide here.
If you have already reclaimed your items and are still missing some Customs then please fill in a Did Not Receive Custom Item support ticket to have your Custom item(s) resent. Please keep in mind that this form is for Custom Items only, and all necessary fields need to be filled out appropriately so that we can expedite your requests and get those items returned to you. You may fill out a form for more than one item, but please only use one form per character. This is to avoid confusion.
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We also have a new transfer program that you can take advantage of to bring characters to Neverendless. Read all about the transfer options and requirements in the Transfer Packages article.
Please make sure you allow enough time to get your items resent or transfer done so you do not end up missing out on your favorite events.
So join us July 10th-12th to help Neverendless celebrate our 7th Anniversary!
